Contact & Help – San Monte Vista Isla

Welcome to our help page. For simple clarifications of rules we can assist in our Discord help channel. For anything else we ask that you file a help ticket. Please provide as much detail as possible in your tickets so we can assist you faster.

SL Legacy Name

If this is a rental issue, please note address here and ensure it is labeled as a home or business.

If this is a build issue please paste the SLURL(s) of the location here:

If this is an issue with player(s), provide their legacy name(s) here:

Provide a complete description of issue or your question/request here:

If relevant, provide any logs/snapshots here, snapshots should be given in link form (example: gyazo, imgur etc.) Incomplete reports will not be investigated.

If this is a ban appeal request please provide factual reasons why you feel your ban should be removed. Please note that staff votes anonymously on ban appeals based on your request submitted here, it may not be granted and your ban may remain.

I certify that the information provided is accurate to the best of my knowledge and understand that knowingly submitting false or misleading reports may result in administrative action.

Date of Ticket